alternative to TEBRA — 5 Reasons to choose red castle services

Looking for alternatives to Tebra (formerly PatientPop)?? Perhaps it's time to try Red Castle Services—specializing in patient lead generation, with month-to-month agreements, and a more personalized approach for medical practices.
Alternatives to PatientPop

What is Tebra?

PatientPop logo

Tebra is a medical practice management platform that claims to also offer marketing services.

Tebra is based in Santa Monica, California, and is one of the largest companies in the sector with over $38 million in revenue in 2022. 

Despite being a leader in the field, not all doctors and physician practices have been pleased with the services, citing a number of problems (outlined below).

How much does Tebra cost and is it worth it?

PatientPop pricing starts from $700 per month with many clients paying $1,500+. 

Despite being at the cheaper end of the spectrum, it is recommended to fully understand the service offerings—and the alternative options—before signing the agreement.

Many Red Castle Services clients were formerly Tebra clients who switched over to us. As you read this page, you will begin to understand why.
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PatientPop Reviews

When it comes to Tebra reviews, not all doctors are happy. As you can see from the reviews below, some former clients feel very strongly about the services they have received.

PatientPop Testimonial
PatientPop Testimonial 2
PatientPop Testimonial 1

Tebra Complaints

Former clients of PatientPop frequently cite the following complaints:

1. Tebra owns the website—not you

That's right. The most important piece of internet real estate for your practice is owned by Tebra—not the medical practice. From a business perspective, it's a smart move by Tebra, as it reduces your ability to leave them. However, from the practice's point of view, it's bad news—it is like constantly renting your practice's building instead of owning it. Any renovations you do will be lost once you move out!

2. Contracts are hard to terminate

Tebra insists on signing annual agreements. This means, even if you are not happy after 3 months, you are stuck with the service for the next 9 months. Also, be sure to request for the contract to be terminated in advance and in writing, else you may be automatically contracted into an additional 12 months.

3. Lots of attention during the sales process, but limited support once contract signed

As you can see from the reviews above, some clients complain of a lack of attention and support once the agreement is signed.

The Best Alternative to Tebra — 5 Reasons to Choose Red Castle Services

Looking for an alternative to Tebra? You have come to the right place. Red Castle Services workers with many physician practices who were former Tebra clients. Below are 5 reasons they made the switch:

PatientPop vs. Red Castle

1. The practice owns the website

There is a reason you own or run an independent physician practice—you value your independence. For this reason, you understand the importance of owning your own website.

You want to build a strong practice and do not want something as important as your website—your single biggest piece of digital real estate—to be owned by someone else. 

With Red Castle Services, you always remain 100% owner of your own websites. You can leave at any point with just 30 days' notice and you take the site with you—no questions asked.

Website ownership
Month-to-month agreements

2. All Agreements are Month-to-Month

Have you ever signed a 12-month agreement only to regret it 3 months later?  Well, with Red Castle Services that won't happen.

We believe that Doctors should only stay with us if they like our services.

For this reason, all of our agreements are month-to-month. And—impressively—we still have a client retention rate of 95%!

3. Customer Service

Ever tried to call a corporation to get customer service?  You're stressed just thinking about it, right? 

Well, with Red Castle Services, we have the vibe of a small, family agency. We don't have a 'one-size fits all cookie-cutter approach. We take the time to listen to you and build the plan and services around the specific needs of your practice.

Plus, if you want to speak with one of our tech specialists, then you can!

On top of this, we proactively send you monthly reports—customized to the specific KPIs you say that are important to you. Your dedicated account manager (yes, a human!) will also take the time to walk you through the report and will always be there for whatever you need.

Customer service
increase web traffic for medical clinic

4. Practice Growth Specialists

Having worked with physician practices for over 15 years, we know what your single biggest need is—new patient referrals.

Unlike Tebra, our sole focus is on increasing new patient referrals to your practice

Whether it's our SEO services for doctors, Google Ads for Doctors, or medical website design, everything we do links back to this overarching goal.


5. Website Speed 

As an agency that specializes in SEO, we know the importance of a fast and mobile-friendly website.

That's why we ensure that all of our websites work at lightning speed, helping you get to the top of Google where patients will find you.

Test site speed with Google

Book your free strategy session today.

Dr. Richard Girling
CEO & Founder
Free of charge. No obligations. Learn more about how we can help grow your practice.
Schedule my 15-minute call NOW
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651 N. Broad St., Suite 206
Middletown DE, 19709
Kosciuszki 142A/9
Wroclaw, 50-439
© 2023 Red Castle Services, Inc. All rights reserved.
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