Thank you for purchasing digital services from Red Castle Services. While we strive to make all clients 100% satisfied with our services, in a small number of cases this is not possible. In the event of this, please review our Refund Policy below.
Refund Policy
As our services are digital, in general we do not provide refunds, as the product cannot be physically returned. However, all services can be canceled if we are notified in writing 30 days’ in advance. Upon receipt of notification, we will not bill you for any additional services after the 30 day period has elapsed.
For any additional questions pertaining to refunds for our digital services, please Contact Us.
Delivery Policy
Since all of the products we provide are digital services – and not physical products per se – there is no tangible delivery. However, the time scale with regard to the length of time it takes to complete the agreed upon digital services varies depending upon the specific service.