ONLINE REPUTATION MANAGEMENT
“nearly half of all respondents would go out-of-network for a doctor that has more favorable reviews.”
Online Doctor Reviews can make or break a Medical practice.Prospective patients are increasingly taking the time to “check out” doctors online before scheduling an appointment. The result is simple: If you have good online reviews, the patient is more likely to schedule an appointment. Conversely, if you have some bad reviews online, the patient is less likely to call you.
Is there a list of Doctor Review Sites?Yes, the following are the most influential Doctor Review sites which are used by patients:
Red Castle Services collaborates with Rater8 you to gather authentic, positive patient reviews which are posted online. New patients receive an email or text message asking for their feedback. The system allows for positive reviews to be automatically visible online, whereas negative reviews are sent to an internal spreadsheet, where they can be dealt with quietly away from the public eye.
In many cases it can be possible to remove negative reviews. If the patient has broken the policies of the site (e.g. used abusive language) then this can be grounds for requesting the review be removed. However, removing reviews can be difficult and time consuming, which is why we recommend preventing negative reviews in the first place.